Attentive services to ensure customer satisfaction
Information/advice on facilities in New Chitose Airport, flight, traffic access and sightseeing, as well as hotel reservation and travel insurance services, are provided to customers at information counters inside the airport.
Ground Handling Business
Providing secure and safe services
Growing demand for New Chitose Airport due to the launch of new services and the increasing number of flights must be addressed.
Our company launched its ground handling business in July 2010 to meet airline expectations, including the opening of new routes and the expansion and stabilization of existing routes.
We are currently expanding our business for further revitalization of New Chitose Airport and the rest of Hokkaido.
Sales and Marketing Department
We conclude contracts for and manage information and ground handling services to meet the needs of airlines and airport users.
We conduct management of contracts and other services concerning everything from information to ground handling businesses.
We consult with airlines and other customers that require information, airport check-in and baggage handling services, as well as services for aircraft at tarmacs, and conclude contracts to provide such services.
We also undertake services concerning the planning and development of new businesses. Our aim is to appropriately handle changes in the environment, including the future demands of airlines.
We improve the working environment of employees and support smooth company operations.
We support all company operations by providing services related to general affairs, including the secretariats of stockholder meetings and the board of directors, accounting-related services concerning settlement and budget management, and personnel-related services, including labor management, employee education and welfare.
We value personal communications and place the utmost priority on creating an environment in which employees can work comfortably.